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Haloscan glitch?
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Coppy



Joined: 28 Oct 2007
Posts: 2267
Location: Chambersburg

PostPosted: Wed Dec 05, 2007 7:10 pm    Post subject: Haloscan glitch? Reply with quote

For the past several months, I've been having a glitch with posting Haloscan comments on PO articles.

Often, when I load a page to a news story, there are no links to comments. Everything else works fine, but there's no comments link! So, I'll hit back and forward on the browser; still not there. I've found that if I hit refresh a bunch of time so that the page doesn't load the "cache" but rather completely refreshes, the comments link shows up. I'm not even sure if that's what the technical reason is... despite the fact that I'm well-acquainted with information technology.

OK, so I use Firefox; I know that some websites don't jive well with the "alternative browser" users (despite Firefox's superiority in every way) but I have found the same problem occurs while using IE7. To add to this, I've had this problem on different computers!

So, I have to ask; is anyone else experiencing this Haloscan "glitch?" Or is my computer trying to tell me something?
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AnonyMouse



Joined: 22 Oct 2007
Posts: 405

PostPosted: Wed Dec 05, 2007 7:20 pm    Post subject: Reply with quote

That same thing happens to me all the time - with Firefox and IE7 and on different computers. I think it's a Haloscan issue. I seem to remember the PO staff saying at some point that they were working on it or were looking at making a change.
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Coppy



Joined: 28 Oct 2007
Posts: 2267
Location: Chambersburg

PostPosted: Wed Dec 05, 2007 7:25 pm    Post subject: Reply with quote

Sometimes it works right away; sometimes it doesn't. I'm quite sure it has nothing to do with my browser's cache since it happens when I view articles I haven't read before but I think I know when the comments link will show up.

If I hit refresh, and the page refreshes right away, the links still won't be there. I've found that if I hit refresh several times, it takes longer to load and if it gets "stuck" for a couple of seconds, it loads with the comments link.

I can't really compare it to anything since I haven't seen it before. I'm not sure if the Haloscan comments are completely independent from the actual news story page. I do have the theory that the PO writers "recycle" pages that had previously been used for stories and simply write (or copy/paste) new stories on top of them. Despite this, the Haloscan comments, being independent from the story page are "cached" on the PO website itself with the old page used to write the new story.

So, in my estimation, a solution would be to create a new page on the PO website template for writing stories rather than recycling old ones. This might also lead to the completely user unfriendly "search" and "archive" features. If you're looking for a story older than one week... good luck.
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Me!!!!!!!!



Joined: 22 Oct 2007
Posts: 295

PostPosted: Thu Dec 06, 2007 10:11 am    Post subject: Reply with quote

seems like it isn't working at all today. I want to see the comments on the snow story and it will not come up. I have refreshed 25 + times!
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AnonyMouse



Joined: 22 Oct 2007
Posts: 405

PostPosted: Thu Dec 06, 2007 10:14 am    Post subject: Reply with quote

I was just logging in to say the same thing. Maybe it's off-line because they are upgrading. Smile
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Me!!!!!!!!



Joined: 22 Oct 2007
Posts: 295

PostPosted: Thu Dec 06, 2007 10:18 am    Post subject: Reply with quote

One can onnly hope. I thought they were looking at a new provider awhile back.
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postaff



Joined: 22 Oct 2007
Posts: 118
Location: Chambersburg

PostPosted: Thu Dec 06, 2007 11:56 am    Post subject: Reply with quote

Haloscan is down. We have logged a Help Ticket at the corporate level. Unfortunately it is not an issue that we can resolve locally.

In the next few weeks we will be switching to another commenting tool (probably Topix).
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Me!!!!!!!!



Joined: 22 Oct 2007
Posts: 295

PostPosted: Thu Dec 06, 2007 12:05 pm    Post subject: Reply with quote

Thank you for updating us!
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Dave



Joined: 22 Oct 2007
Posts: 162

PostPosted: Thu Dec 06, 2007 12:23 pm    Post subject: Reply with quote

It is the obvious work of the evil neocons to shut down our subversive site where we stir the pot of REVOLUTION!!!!!!!!!
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postaff



Joined: 22 Oct 2007
Posts: 118
Location: Chambersburg

PostPosted: Thu Dec 06, 2007 2:04 pm    Post subject: Reply with quote

We hadn't considered that...
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Coppy



Joined: 28 Oct 2007
Posts: 2267
Location: Chambersburg

PostPosted: Thu Dec 06, 2007 4:25 pm    Post subject: Reply with quote

Viva la Revolución!!!
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.45chel



Joined: 26 Oct 2007
Posts: 2751
Location: Chambersburg

PostPosted: Fri Dec 07, 2007 1:02 am    Post subject: Reply with quote

No!!! Not a vast right-wing conspiracy!!



Sorry, Dave, you've been...Left Behind.

We heathens will accept you as one of our own, for now ---but if we get hungry...Watch Out!


BTW, Have you lost one of your groupies? I think rabid anonymous is missing.
_________________
I demand euphoria!
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QueenofHearts



Joined: 22 Oct 2007
Posts: 366

PostPosted: Fri Dec 07, 2007 8:50 am    Post subject: Reply with quote

postaff wrote:
We hadn't considered that...


Boy I sure did yesterday when I tried (in vain) to comment on several stories yesterday. Evil or Very Mad Wink

Here, I thought I was the only one having troubles with the mean 'ole Haloscan! My back button and refresher are going to miss me. Crying or Very sad
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QueenofHearts



Joined: 22 Oct 2007
Posts: 366

PostPosted: Fri Dec 07, 2007 10:40 am    Post subject: Reply with quote

QueenofHearts wrote:
postaff wrote:
We hadn't considered that...


Boy I sure did yesterday when I tried (in vain) to comment on several stories yesterday. Evil or Very Mad Wink

Here, I thought I was the only one having troubles with the mean 'ole Haloscan! My back button and refresher are going to miss me. Crying or Very sad


Never mind...it seems to be working perfectly today. Funny how that happens, soon as you turn is a ticket, take a car with a wierd noise to the service center, or take a very sick kid to the doctor's, everything is absolutely wonderful. (Especially those rotten kids who puked, hacked, had soaring temps all night. Soon as you scream and yell just to get an appointment, and you walk in the doorway, they are doing cartwheels, wanting candy, temp is back to normal...PARENTHOOD, LOVE IT OR LOVE IT!)
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Coppy



Joined: 28 Oct 2007
Posts: 2267
Location: Chambersburg

PostPosted: Sat Dec 08, 2007 2:54 am    Post subject: Reply with quote

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